Mark Mckeown
Outstanding aftercare service
- Rating: 5
Outstanding aftercare service from Craig at Culloden Cars.
I purchased a car from Culloden Cars prior to Craig taking over as the new owner. Unfortunately I experienced some faults with the car, even though the three month warranty had expired Craig unquestionably repaired the faults and got me back on the road again. The car unfortunately had another fault and I asked for the car to be returned as I had lost faith in the car. Again Craig went above and beyond to accommodate my request and took the car back. The faults could have occurred on any car from any dealership but I truly believe that if it had been any other dealer the outcome wouldn’t have been a pleasant experience.
Actions speak louder than words and it is clear to see that Craig takes great pride in customer satisfaction and the level of service that he provides. A truly honest and fair man who goes that extra mile. Second to none! Many thanks for all your help and assistance.